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Inside UDG

Smart ´n´ Fit Weeks 2024

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Mittwoch, 29. Mai 2024

The UDG CX Score: Making Customer Experience Measurable

Explore, evaluate, consider, and decide: What customers buy and from whom is determined by the Customer Experience (CX). How can CX be measured? Can it be measured at all?

by Matthias Kern

Dienstag, 7. Mai 2024

LVR-Web-Relaunch: PIA UDG Wins the Pitch

In a comprehensive tendering process from June to October 2023, PIA UDG prevailed against a range of notable competitors to win the contract for the redesign of the web presences of the Regional Landscape Association of the Rhineland (LVR).  

by Ulrike Schäfer

Freitag, 26. April 2024

SUGCON Europe 2024 Highlights und Recap

The annually held SUGCON (Sitecore Usergroup Conference) Europe is a pivotal event for the Sitecore community, bringing together a diverse group of Sitecore enthusiasts, developers, marketers, clients, and partners.

by Christian Fahrner

Montag, 15. April 2024

Customer Experience (CX) measurement

Today, a positive customer experience is more important than ever. Customers have more choices than ever when it comes to accessing content and products.

by Matthias Kern

Mittwoch, 27. März 2024

The BVDW Convention as a Stocktaking Exercise

When the Federal Association of Digital Economy (BVDW) summons its members to a convention, it presents a perfect opportunity for a digital agency to position itself in a tumultuous time of transformation.

by Benjamin Buchholz

Mittwoch, 20. März 2024

Why We Need a Customer Experience (CX) Score

Life is digital. Every day, we all use digital services, whether for direct communication, information gathering, or entertainment. Yet, few know how to effectively optimize them for both sides. With our expertise, PIA UDG steps in precisely there: We build digital products to function best for users.

by Matthias Kern